A simple promise: if a paid course is not for you, tell us within 7 days of purchase and we will review your request against your purchase and payment history. Here is exactly how it works.
Last updated: June 2026
When a paid course purchase qualifies for a refund.
You can request a full refund within 7 calendar days of your purchase.
The window starts at the time your payment is successfully recorded on the platform.
Eligibility is verified on the server against your enrollment, payment, and any existing refund request history before a new request is accepted.
Request it from your course page or settings.
Open your enrolled course page and select View Refund Policy, or go to Settings to review your purchases and refund requests.
If the purchase is eligible, you can submit a refund request with a reason and optional additional details.
We do not remove course access when a request is submitted. Access stays active while the request is pending review or processing.
Where the money goes and how long it takes.
Approved refunds are issued to your original payment method through Paystack.
Refunds are typically processed within 3 business days after approval, although your bank or card issuer may take longer to reflect the credit.
Refunds are issued in the currency you paid in.
Refunds on promo-priced purchases.
If you bought a course at a promotional price, your refund is the amount you actually paid — not the standard or list price.
Refunding a promo-priced purchase does not reserve the promo price: if you re-purchase after the promo window has closed, the standard price applies.
What you give up when a purchase is refunded.
Your access to the refunded course ends only after the payment provider confirms that the refund has completed successfully.
The 1-on-1 review session included with the course is forfeited on refund — it is part of the paid course and cannot be claimed separately afterwards (see the Terms of Service).
Your Master Anything account and any free features remain unaffected.
Costs and situations outside the refund.
Third-party costs are not refundable by us — for example, AI credits or subscriptions you purchase directly from AI providers, hosting providers, or other services while taking a course.
We may decline refunds where we see abuse of this policy, such as repeated purchase-and-refund cycles or evidence of bulk-downloading course content before requesting a refund.
Nothing in this policy limits any non-waivable rights you have under applicable consumer-protection law, including the Federal Competition and Consumer Protection Act in Nigeria.
Questions about this policy?
Email support@masteranything.app and we will get back to you.